Privacy Policy

Giordano Rentals
Effective Date: February 20, 2025
Last Updated: February 20, 2025

 

At Giordano Rentals (“Giordano,” “we,” “us,” or “our”), located in Calgary, Alberta, Canada, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.livegiordano.ca (the “Website”) or interact with us regarding our rental properties. By using our Website or submitting your information, you agree to the terms of this Privacy Policy.

 

1. Personal Information We Collect

 

We may collect the following types of personal information from you:

 

• • Contact Information: Name, email address, phone number, and mailing address.

 

• • Rental Application Information: Employment details, income information, references, and other data provided during the rental application process.

 

• • Website Usage Data: IP address, browser type, pages visited, and time spent on our Website (collected via cookies or similar technologies).

 

• • Other Information: Any additional details you voluntarily provide, such as inquiries or feedback.

 

2. How We Collect Your Information

 

We collect personal information in the following ways:

 

• • Directly from You: When you fill out forms on our Website (e.g., contact forms, rental applications), email us, or call us.

 

• • Automatically: Through cookies and similar technologies when you visit our Website. (See Section 7 for more on cookies.)

 

• • From Third Parties: From credit agencies, references, or property management partners, where applicable and with your consent.

 

3. How We Use Your Information

 

We use your personal information for the following purposes:

 

• • To process and respond to rental inquiries and applications.

 

• • To manage tenancies, including communication about properties and lease agreements.

 

• • To verify your identity, conduct background checks, or assess rental eligibility (e.g., credit checks), with your explicit consent where required.

 

• • To improve our Website and services through analytics and user feedback.

 

• • To comply with legal obligations, such as tax reporting or responding to lawful requests from authorities.

 

• • To send you updates about available properties or Giordano services (only with your opt-in consent—see Section 8).

 

4. How We Share Your Information

 

We do not sell or rent your personal information to third parties. We may share your information only in these cases:

 

• • Service Providers: With trusted partners who assist us in operating the Website or managing rentals (e.g., payment processors, IT support), bound by confidentiality agreements.

 

• • Legal Requirements: If required by law, regulation, or court order (e.g., to comply with Alberta tenancy laws or federal regulations).

 

• • Business Transfers: In the event of a merger, acquisition, or sale of Giordano, your information may be transferred as part of the transaction, with notice to you where required.

 

Some of our service providers may be located outside Canada (e.g., in the United States). In such cases, your information may be subject to the laws of those jurisdictions, which may differ from Canadian laws.

 

5. Your Consent

 

We collect, use, and disclose your personal information only with your consent, except where required or permitted by law. By checking the consent box on our forms (e.g., “I agree to the Privacy Policy”), you provide explicit consent for us to process your information as described here. You may withdraw your consent at any time by contacting us (see Section 10), though this may affect our ability to provide services to you.

 

6. How We Protect Your Information

 

We use reasonable physical, technical, and administrative safeguards—such as encryption, secure servers, and restricted access—to protect your personal information from unauthorized access, loss, or misuse. However, no online system is 100% secure, and we cannot guarantee absolute security.

 

7. Cookies and Tracking Technologies

 

Our Website uses cookies to enhance your experience and analyze usage. Cookies are small data files stored on your device. You can manage cookie preferences through your browser settings, though disabling them may limit Website functionality. We may use:

 

• • Essential Cookies: For Website operation.

 

• • Analytics Cookies: To track usage patterns (e.g., via Google Analytics).

 

8. Marketing Communications

 

If you opt in, we may send you emails about available properties or Giordano updates. You can unsubscribe at any time by clicking “Unsubscribe” in our emails or contacting us (see Section 10).

 

9. Your Rights

 

Under PIPEDA and PIPA, you have the right to:

 

• • Access: Request a copy of the personal information we hold about you.

 

• • Correct: Ask us to update or correct inaccurate information.

 

• • Withdraw Consent: Stop us from using your information, where applicable.
    To exercise these rights, contact us (see Section 10). We will respond within 30 days, subject to legal exceptions.

 

10. Contact Us

 

If you have questions about this Privacy Policy or your personal information, please contact our Privacy Officer:

 

• • Email: [insert email, e.g., privacy@giordanorentals.com]

 

• • Phone: [insert phone number, e.g., (403) 555-1234]

 

• • Mail: Giordano Rentals, [insert address, e.g., 123 Rental Street, Calgary, AB T2P 1J9, Canada]

 

11. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. The latest version will always be posted on our Website with the “Last Updated” date. Significant changes will be communicated to you where required by law.